When patients receive test results from their medical providers, they rely on clear communication to determine whether follow-up care is necessary. A recent New York decision examines how unclear voicemail communication, missing evidence, and disputed expert testimony shaped a jury’s verdict in a medical malpractice case involving an allegedly melanoma diagnosis. If you believe a delayed diagnosis or inadequate communication contributed to a serious medical condition, speaking with a Syracuse medical malpractice attorney can help you understand your legal rights.
Facts and Procedural Background
It is reported that the plaintiffs commenced a medical malpractice action claiming that the defendants failed to timely diagnose the plaintiff with melanoma. In 2018, the plaintiff underwent a biopsy of a lesion on his left shin, which a pathology review identified as benign. The defendant’s office left a voicemail advising that there was nothing concerning in the biopsy result and that no further intervention was necessary. The precise language of the voicemail is unknown because, according to the record, the plaintiff did not retain the cell phone that contained the message.
Allegedly, after receiving the voicemail, the plaintiff did not return for a follow-up appointment and did not seek further evaluation from the defendants. It is reported that in 2019, while being treated by a different medical practice, the plaintiff underwent a biopsy of another lesion located on his left shin. That biopsy revealed a malignant melanoma. The plaintiffs attributed the delayed cancer diagnosis to the defendants’ failure to identify or properly communicate the nature of the earlier lesion.
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